Neighbourhood Response Officer - North London

Location: Islington (Hybrid Working)
Contract: Temporary - 3 Months Initially
Hours: Full-Time (36 Hours Per Week)
Pay Rate: £21.05 per hour PAYE or £25.52 per hour Umbrella

Are you an experienced housing professional looking for your next contract opportunity?

We are recruiting for a Neighbourhood Response Officer to support the effective management of neighbourhoods and tenancies within a busy social housing environment. This is an excellent opportunity to play a key role in delivering safe, clean and sustainable communities while supporting residents across your designated patch.

Working in a hybrid capacity, you'll be responsible for managing neighbourhood issues, investigating tenancy breaches, addressing anti-social behaviour and ensuring properties and estates remain well-maintained and compliant. The role involves regular resident engagement and close partnership working with a range of internal and external stakeholders. Responsibilities align with Clarion Housing's Neighbourhood Response Officer profile, including estate inspections, tenancy management, ASB investigations and community engagement initiatives. , jobs.insid sing.co.uk

Duties Will Include:

• Delivering neighbourhood and tenancy management services across a designated area.
• Conducting regular estate inspections and monitoring property conditions.
• Investigating reports of anti-social behaviour and tenancy breaches.
• Supporting vulnerable residents and carrying out welfare visits.
• Undertaking tenancy sign-ups, assignments and customer visits.
• Working with resident groups and stakeholders to improve local communities.
• Liaising with police, local authorities and support agencies.
• Monitoring environmental issues including fly-tipping and estate cleanliness.
• Maintaining accurate records and case management systems.

Candidate Requirements:

• Previous experience in social housing, neighbourhood management or tenancy services.
• Strong knowledge of housing management practices and ASB casework.
• Excellent communication and customer service skills.
• Ability to build effective relationships with residents and partner organisations.
• Strong organisational skills and ability to manage a diverse workload.
• Comfortable working independently and making decisions on complex cases.
• Experience of safeguarding, tenancy sustainment or community engagement is desirable.

What's on Offer?

• Hybrid working arrangement.
• Competitive hourly rates.
• Opportunity to work with a respected housing organisation.
• Immediate start available.
• Potential for extension beyond the initial 3-month contract.

If you're passionate about delivering excellent housing services and making a difference within local communities, we'd love to hear from you.

Apply today with your updated CV.