Operations Supervisor - Grade B2

Ready for your next big challenge?

We’re entering an exciting new chapter of growth, and we’re looking for a driven, energetic Team Leader / Operational Supervisor to join us and play a key role in shaping what comes next.

This is a fantastic opportunity to step into a fast-paced, hands-on leadership role where no two days are the same. You’ll be leading from the front, motivating your team, driving performance, and helping us deliver operational excellence as the business continues to grow.

We’re looking for someone who thrives in a busy environment, enjoys solving problems, and knows how to bring the best out of people. If you’re passionate about leadership, continuous improvement, and making a real impact, this could be the perfect next step for you.

What’s on offer

• Salary of £48,678
• Full-time, onsite role
• The opportunity to join a growing business at an exciting stage
• A fast-paced, supportive environment where your leadership will make a real difference
• The chance to lead, develop and inspire a high-performing team
• A role where your ideas, insight and problem-solving skills will help shape future success

What you’ll be doing

As a Team Leader / Operational Supervisor, you’ll play a key role in leading and developing your team while supporting wider operational goals.

Your responsibilities will include:

• Providing mentorship, guidance and career development to members of your team
• Leading a high-performing team through an exciting period of change and growth
• Building problem-solving, critical thinking, analytical and technical capability across the department
• Managing day-to-day team performance while supporting longer-term strategic goals
• Acting as a cross-functional liaison and sharing expertise across key areas of the business
• Establishing team goals and working with direct reports to execute plans, measure progress and share results
• Supporting projects involving analysis, industry research and strategy development
• Working with cross-functional teams to solve problems, improve processes and develop scalable solutions
• Identifying actionable insights and making recommendations that influence team strategy
• Communicating clearly and effectively with stakeholders at all levels
• Advocating for users and helping develop solutions that improve the overall user experience

What we’re looking for

We’re looking for a confident, proactive leader who can bring energy, structure and focus to a busy operational environment.

You’ll ideally bring:

• BA/BS degree preferred
• Significant experience in a complex, fast-paced environment
• Trust and safety experience preferred
• Minimum 2 years’ relevant people management experience
• Strong strategic thinking skills
• Excellent analytical and creative problem-solving ability
• Excellent written and verbal communication skills
• A passion for delivering an outstanding user experience
• The ability to motivate, coach and develop others
• Confidence working with cross-functional teams and influencing positive outcomes

Why join us?

This is more than just a supervisory role. It’s a chance to be part of a growing business at a pivotal moment, lead a talented team, and help build smarter, stronger and more scalable ways of working.

If you’re ready to take on a new challenge, make a real impact and be part of an exciting journey, we’d love to hear from you.

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]