Dementia Service Co-ordinator

Job Title: Dementia Service Co-ordinator
Reporting to: Healthier Lifestyles Service Manager
Responsible for: Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator )
Contract: Fixed Term for 2 years / 35 hours per week (Mon to Fri with occasional evening and weekend cover as needed)
Salary: £32,119
Pension: Automatic enrolment applies
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: 81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office

Role Overview
This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.

Are you an experienced service co-ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.

The Dementia Service Co-ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.

The main areas of responsibility for this role are: coordinating, facilitating and expanding the service with lead responsibilities for our newest café and our carers groups. existing café and carers group; including prioritising café expansion supported by current funding.

The post holder will take lead responsibility for the delivery, monitoring and evaluation of our dementia-related services across the borough. You will line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers support groups which promotes interaction, stimulation and wellbeing. You will also build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to strengthen, develop and promote the service.

Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working.

Closing date for applications: 9am, 12 June 2026
Interview Dates: 19th and 22 June2026

Please note this role is subject to an enhanced DBS check