Front of House Coordinator

About The Role:

An exceptional opportunity has arisen to join a dynamic, mid-sized architecture studio that is making waves in the industry during an exciting period of growth. Our client, known for their design-led and distinctive projects, is seeking a Front of House Coordinator to join their London office on a permanent basis.

The ideal candidate will have outstanding customer service and interpersonal skills. In this varied and integral role, you will be the welcoming face and voice of the studio, managing front-of-house duties and ensuring a positive first impression. This position is well-suited to someone with prior experience in a similar role within the creative industry.

Based in a vibrant area of central London, the studio offers a stunning workspace, a collaborative and social environment, and a strong focus on diversity and employee wellbeing. Additional benefits include profit sharing and a range of perks designed to support and reward their team. If you're looking for a front-of-house role within an inspiring creative studio, this could be the perfect opportunity!

Key Responsibilities:

• Meet and greet all visitors and clients and handle incoming calls
• Manage studio schedule and daily updates i.e. meetings, absences, and out-of-office staff
• Oversee attendance and adhere to health guidelines in the studio
• Manage mail, deliveries, and courier services efficiently
• Keep the studio clean and ready for meetings
• Maintain supplies of stationery, kitchen essentials, and office equipment
• Coordinate storage, archiving, and logistics for office goods
• Assist with facilities management and resolve related issues
• Perform additional ad-hoc administrative tasks as needed

Key Skills / Requirements:

• Previous experience working in a similar role or customer facing environment
• Excellent customer service skills with excellent phone manner
• Strong communication, organisation, and multitasking abilities
• Proficient in managing technology, such as office equipment / databases
• Detail-oriented to ensure cleanliness and high standards of service
• Adaptable to fast-paced environments
• Effective problem-solver with a can-do attitude
• Strong teamwork, supporting various departments and collaborating with HR and facilities management

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge.

The Crowd is an equal opportunities employer and agency.