Operations Manager - Hotel Housekeeping Operations

Hours: 40 hours per week
Salary: £44,000 - £45,000 per annum

Please note that this role requires regular travel due to the nature of the position and the needs of the business. Due to the travel requirements of the role, the ideal candidate should live in or around the Chelmsford area.

Who Are They?

Our client is a vibrant and growing company providing outsourced housekeeping services to the hotel industry. They work with a number of key clients across the UK, delivering high-quality housekeeping solutions and operational support.

This is an exciting opportunity to join a developing company with strong growth ambitions and excellent career progression opportunities.

The Role

Due to the continued growth of their business, they are seeking an experienced and motivated Operations Manager to oversee multiple hotel housekeeping operations across their portfolio.

This is a home-based role with regular travel required, typically three to four days per week onsite.

The successful candidate will play a key role in maintaining operational standards, supporting site teams, managing client relationships, and ensuring the smooth delivery of housekeeping services across all locations.

About You

They are looking for someone with a strong understanding of hotel housekeeping operations and the ability to lead and support teams across multiple sites.

You will ideally:
• Have a clear and demonstrable understanding of how a hotel housekeeping department operates
• Be currently working in a similar role or ready to step up from a senior housekeeping management position
• Have experience and understanding of the full housekeeping process within hotels
• Possess strong team management and leadership skills
• Have experience managing budgets and operational performance
• Be comfortable managing multiple projects and priorities
• Be flexible and willing to travel regularly
• Hold a full, clean UK driving licence

Important Information
• A clean and valid UK driving licence is essential
• Flexibility to travel and work weekends when required is necessary, depending on business needs

What They Offer
• Salary of £44,000 to £45,000 per annum
• Permanent, full-time role
• Company car
• Laptop and mobile phone
• Private medical insurance
• Death-in-service benefit
• Pension scheme
• Confidential mental health support
• Family and personal wellbeing support
• Long-term career progression opportunities
• Additional company benefits

They look forward to hearing from you.
Apply today!

Job Types: Full-time, Permanent
Work Location: In person

You may have experience of the following: Operations Manager (Housekeeping), Hotel Operations Manager, Housekeeping Operations Manager, Regional Housekeeping Manager, Multi-Site Operations Manager (Hospitality), Hospitality Operations Manager, Facilities Management Operations Manager, Housekeeping Manager (Senior/Multi-Site), Service Delivery Manager (Cleaning/Housekeeping), Area Manager (Housekeeping Services), Contract Manager.

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