Academic Quality Officer

Department: Academic Standards and Quality Office

Location: East London (Canary Wharf) or Manchester (On-Site)

Type of Contract: Permanent

Working Pattern: Full-Time, 40hrs per week

Salary Range: £34,000-£40,000pa

Our Vision: Changing lives through education

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.

About the Role: Your work in the Academic Quality department plays a vital part in maintaining and enhancing the quality of the academic experience across GBS. Your work will support high standards, continuous improvement, and positive outcomes for students at every stage of their studies.

As an Academic Quality Officer, you will support the Academic Standards and Quality Office in ensuring that GBS, and its awarding partners uphold the highest standards of academic integrity, compliance, and quality assurance.

You'll help implement and monitor quality systems and policies across our programmes, produce high-quality reports, and contribute to continuous improvement initiatives that enhance the student experience.

This role offers the opportunity to make a tangible difference in shaping the academic journey of thousands of students across the UK and beyond.

Join GBS (Global Banking School) and help shape academic excellence across our campuses. We're looking for a detail-driven Academic Quality Officer to support quality assurance, policy implementation, and continuous improvement in partnership with our awarding bodies.

Please note, we are unable to offer sponsorship for this position.

Key Responsibilities

• Ensure consistent application of partner and GBS quality policies.

• Produce high-quality reports for internal and external audiences.

• Support audits, assessment processes and student casework procedures.

• Drive enhancements through data analysis and continuous improvement initiatives.

• Act as secretary to GBS boards and committees, preparing agendas, minutes, and reports.

• Deliver data-driven reports, analysing both qualitative and quantitative insights to inform strategic decision-making.

What We're Looking For

• Excellent written communication skills and experience in professional report writing.

• Strong analytical ability to interpret data and present findings clearly and effectively.

• Exceptional organisational skills with attention to detail and accuracy.

• Ability to manage multiple priorities and meet tight deadlines.

• Collaborative mindset with strong interpersonal skills.

• Willingness to travel between GBS campuses when required.

Why Join GBS?

At GBS (Global Banking School), we invest in people who inspire success. When you join us, you become part of a diverse, forward-thinking academic community that values growth, innovation, and wellbeing. Here's what makes working with us rewarding:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Discretionary annual performance bonus
• £500 award employee referral scheme
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme

One of my proudest achievements at GBS is being part of the Admissions department's growth and improvement. Over the past three years, I've seen the team expand from 30 to 90 employees. Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding. It's exciting to see how much we've accomplished as a team and how far we've come.

- Barbara Vargas (Professional Services Employee)