Database Officer

Database Officer

Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays)
Hours: 35 hours per week
Contract: Ongoing Temporary Assignment
Rate: £19.23ph

We are delighted to be supporting a national disability charity in their search for a Database Officer to join their fundraising operations team on an ongoing temporary basis.

This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently.

Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function.

Key Responsibilities

• Process donations received through multiple channels including online, post and telephone.
• Accurately record and import fundraising income into the organisation's CRM system.
• Support the processing of income received via third-party fundraising platforms.
• Maintain accurate and up-to-date supporter records.
• Assist with data cleansing, deduplication and other data quality projects.
• Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner.
• Contribute to the continuous improvement of data management processes and procedures.

About You

We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data.

You will have:

• Experience using Microsoft Dynamics 365 or a similar CRM database.
• Previous experience processing data and completing administrative tasks to a high degree of accuracy.
• Strong Excel skills, including experience using formulas to manipulate and cleanse data.
• Experience working with large datasets and maintaining data quality.
• Excellent attention to detail and a methodical approach to work.
• The ability to prioritise a busy workload and manage competing deadlines.
• Good communication skills and the confidence to work collaboratively across teams.
• An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous.

Please apply now for immediate consideration.