Support Analyst - Windows, Linux, Scripting Networking

Support Analyst - Windows, Linux, Scripting Networking

Junior / Mid-Weight IT Technology Architect (Linux / Scripting Enthusiasts)

About the Company

Our client is a highly successful, fast-paced proprietary trading firm operating in a dynamic and competitive industry. Technology is the absolute heartbeat of their business. They operate with a flat structure where capability and passion are valued over corporate titles. You will join a small, collaborative, and highly elite IT team where you will gain massive exposure to enterprise-level hardware, networks, cloud systems, and cutting-edge automation.

The Role

This is a unique hybrid role combining hands-on operational support with infrastructure architecture and tech projects. You won't be siloed into one boring task; you will help maintain uptime for high-frequency trading desks, investigate security vulnerabilities, and work directly on automating workflows.

Over time, you will be given the autonomy to take full ownership of your own technical disciplines (Principal Areas) based on your strengths and interests.

Who Are They Looking For?

They are completely open on your background. You could be a Computer Science graduate with virtually no commercial experience, or an engineer with 1-3 years of professional experience under your belt.

What matters most is your mindset. We want to hear from genuine technology enthusiasts and self-taught tinkerers.

• Are you a gamer who loves building and benchmarking your own rigs?
• Have you set up a home Linux network, a private media server, or a home lab just because it interests you?
• Do you spend your free time playing around with code, automation tools, or open-source projects?

If you have a genuine passion for understanding how systems work and love solving complex puzzles, this environment is perfect for you.

Core Requirements

• Linux Exposure: A good fundamental understanding of Linux administration (Red Hat, Ubuntu, CentOS, Rocky, Mint, Debian - this does not need to be commercial experience-home labs, academic projects, or passionate tinkering count!).
• Scripting / Automation: Basic scripting skills (Bash, Python, PowerShell, or similar) to help automate repetitive tasks.
• Problem-Solving Skills: Strong analytical capabilities to methodically troubleshoot hardware, software, and network issues.
• Communication: Excellent interpersonal skills to support traders and internal teams in a high-stakes, fast-paced environment.

Bonus Points For (Nice-to-Haves):

• Knowledge of Active Directory, Windows Server, or Cloud Infrastructure (specifically AWS).
• Experience or interest in DevOps practices (CI/CD, containers).
• Familiarity with low-code or AI-assisted automation tools (n8n, Zapier, Power Automate).

Other Non-Essential but Desirable Skills:

• Previous Financial / Banking - experience supporting Futures & Options Trading, Risk and Settlement Systems.
• Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport.
• Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE.
• FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections.
• Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
• Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades

Shift Patterns

Because trading never stops, the IT department covers shifts between 06:30 and 19:00, Monday to Friday. You will work a rotating shift pattern within these hours.

What's on Offer?

• Competitive Salary: £30k (entry level) up to £55k (for a couple of years of solid experience).
• Genuine Career Progression: Clear pathways to move into senior engineering, DevOps, or cloud architecture roles.
• Broad Tech Exposure: Work with everything from AWS and networks to advanced monitoring and AI tools.
• Great Team Culture: A small, close-knit team that values collaboration, zero bureaucracy, and rewarding hard work.

Location: Central London (Initial 6-month office-based, moving to a hybrid 3 days office / 2 days remote split)

Salary:£30,000 - £60,000 (Depending on experience)