Council Tax Recovery Officer

Council Tax Recovery Officer

Negotiable Rates

3-month initial contract with potential to be extended

Remote working (just collection of the equipment on the first day)

My client based in Hertfordshire is looking for a Council Tax Recovery Officer to join the team and be dedicated to recovering council tax specifically on council tax 14 day lists. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers.

• Proactively trace debtors to establish current addresses and secure repayment.
• Administer and maintain accounts with accuracy and attention to detail.
• Negotiate realistic and sustainable payment arrangements in line with council policies.
• Ensure all actions comply with relevant legislation, council procedures, and data protection standards.
• Update system records to reflect factual and current information.
• Collaborate with colleagues to reduce overall debt owed to the council.
• Signpost vulnerable or struggling debtors to appropriate debt advice and support services.

The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits.

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