Assistant Team Manager

Join our team as an Assistant Team Manager and play a key role in delivering life-changing adaptations that help vulnerable residents maintain their independence in their own homes.

Contract to start ASAP Assistant Team Manager

Duration: 12 weeks with a possible extension.

Job Purpose: Assistant Team Manager

To deputise for the Team Manager when required.

To support with prioritising and allocating work and manage service delivery in line with the objectives of the team with KPIs.

To support the Team Manager in ensuring that the service provided is consistent, effective and delivers positive outcomes for individuals/carers/families in ways that demonstrate Haringey Values.

To assist with leading, setting and implementing a performance management framework and ambitious service performance targets, practice standards and competencies within employees' professional fields of work.

To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with the Occupational Therapists' recommendations and to attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised on site.

Responsibilities: Assistant Team Manager

To conduct some supervisory functions within a team of Surveyors and Advice and Assessment Officers.

This will include inductions, the reporting of employee staff productivity and assisting the Team Manager in conducting formal management processes where necessary.

To assist the Team Manager in ensuring that all stages of the Disabled Facility Grant (DFG) application and adaptation provision process are in line with Council policy and Statutory Guidance and legislation.

To assist the Team Manager in ensuring that case file recording and client information is maintained on the Council's Social Care Systems and completed according to standard and linked to Performance Indicators.

Within delegated authority, to assist the Team Manager to investigate complaints from Council Members, MPs, and members of the public, according to departmental procedures.

To assist the Team Manager in identifying staff training needs and ensure high standards of professional practice through systematic individual and team development as well as the management of staff performance and productivity.

To assist the Team Manager in ensuring that services meet Safeguarding requirements and provide professional expertise to Safeguarding enquiries.

To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with Occupational Therapists' recommendations.

To monitor and report back on customer satisfaction, contractors, and adaptation service KPIs.

Also to ensure value for money via the specifying of works, additional works requests and the invoicing of completed adaptations.

To attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised.

To hold and manage a small caseload of potentially complex adaptations.