Young Carers Support Worker

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames.

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we ve achieved.

You will be someone:

Who works in a person-centred way.

Is enthusiastic, empathetic and detail conscious

Communicates well by phone and in person

Has an understanding of social care particularly in relation to young carers

Has experience of working with clients who have support needs

Has experience of producing reports for monitoring and evaluation

Is numerate and has knowledge of budgeting

Is able to gather and assess information efficiently and think creatively to come up with solutions

Has good communication skills including spoken, written and presentational

Has a willingness to embrace our organisational values

Main Duties include:

To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice

To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme

To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs

To support with the planning and participate in the delivery of young carers group activities and events

To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers

To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes

To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

You might be working for or volunteering in a similar charity

You may be working in social care for a local authority or district council

You may have the skills we need from some other combination of work and volunteering

Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

28 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

Workplace Pension Scheme with Peoples Pension

Flexible working/option of working from home (subject to CEO approval)

Equipment and support to be set up to work from home

Paid time off for medical appointments

Employee Assistance Programme (EAP)

Training and personal development opportunities

Staff away days and socials

Access to shared resources and training opportunities

Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom.

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest.

Closing date: Sunday 28th June 2026

Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open

Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.